What does the monitoring system mean?

In today’s fast-paced world, we carry our important and necessary documents, tools, and all information-carrying devices that are important to us as a mobile office, with which we have the opportunity to immediately check our remote home, business, holiday home, or even our wine cellar, either for security reasons or just because we want to let in, e.g., a courier who brings us a package. Today, this is called a mobile phone. We not only carry our own lives with it, but we can also use it to check the safety of our distant valuables 24 hours a day.
The word “Remote Monitoring System” has become well-known in security technology. It means remote monitoring of our electronic devices. There are unique tools for this, which use applications to provide access to independent monitoring of our remotely located equipment. In the case of more serious, larger values, the given signals arrive in a remote monitoring receiver, where a qualified security service takes the necessary, pre-arranged steps to protect our devices, buildings, or even our solar panels.


Notification process

With the transmitter’s help, after secure coding according to a standard, the signal reaches a receiver unit via the communication channel, which receives the received signal. The remote monitoring software is connected to this receiver unit, which processes the incoming test and alarm events.








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Observed device

What device can we monitor, and how can we transfer the information to the transmitting device?


It has a built-in communicator.

There is no need for a transmitter if our device can connect to an IP (Ethernet/WIFI) or GSM network and send a signal using a protocol that the remote monitoring receiver can understand.


Via line input

Our equipment is capable of receiving an analogue telephone line (PSTN)


With output control

Our device has a contact output (relay or OC), which can control the input of another device (transmitter) using the specified output in the event of an event. We can distinguish as many events as our device has outputs (and as many inputs as the transmitter).


Transferable protocol

The internationally standardized signal transmission methods known in asset protection can be used. The most common protocols are Contact ID and SIA DC. Here you can find out about the status changes of all areas, zones and devices. In the case of contact control, the standard protocol is provided by the transmitting device, in this case the protocol is specified in the communicator.




Method of receiving events from the signaling device.

Line input PSTN

In security technology, this type began to be used for alarm devices, which is the basis of today’s modern signalling devices. Suppose an analogue telephone line (PSTN) is unavailable. In that case, a line substitute creates the “line” by connecting a GSM or IP module, with the help of which we can receive and then transmit the signals issued by the alarm center or device.

Contact controlled INPUT

With the contact given to the input of the transmitter, thanks to which the transmitter sends the Contact ID/SIA DC signal





Protocol types

According to signal transmission coding, we can choose the signal’s encryption. Contact ID, SIA DC. All devices comply with domestic and international standards, which means that whatever encoding we choose from the options offered by the transmitter, the device on the receiving side will decode and transmit it.

Types of communication channels

When the transmitter has received the signal from our device, we can choose from different communication channels in terms of availability and costs:

  • Telephone line on a physical pair of wires (via analogue telephone line, voice call)
  • Via IP (Ethernet or WIFI) network (data connection)
  • GSM network (voice message with call, SMS, GPRS/4G data connection).


What kind of signal can the receiver handle?

Depending on the type of receiver, the device can receive signals from the communication channel, which can be:

PSTN line signals (voice call) this can also be a voice call via the GSM network

IP data transmission signals (via internet connection)

GPRS/LTE data transmission signals (via internet connection)




– Physical

– Software

– Cloud

How does the receiver display the received signals?

The receiver is usually a server (target hardware) or (PC) software connected to a telephone line or a fixed IP address, capable of receiving the protocol via the communication channel. On the servers developed for this purpose, in addition to the web display (ENIGMA II), it visually displays the continuously arriving signals on a large display. In the case of a receiver without a display, the received signals can be checked from anywhere by clicking on a local or remote web address with an individually set contact (Open Web Port).

Software IP server (with PC) – Monitoring software

IP servers use software to display incoming information. As a monitoring software, Alarm Commander can receive and decode asset protection and fire alarm events from multiple digital receivers, help operators process them, and offer immediate action tasks to executive security personnel based on pre-recorded data. It provides an optimized, clear and clean user interface for fast and efficient use.


Connecting Alarm Commander software to digital receivers

Serial port

Digital receivers connect via RS-232 serial port (or USB virtual COM ports) using Sur-Gard MLR2 or SIA DC-07 protocols. Up to 15 receivers can be connected simultaneously. The program searches for available connection ports detects connected receivers between 9600 and 57600 baud rates and automatically offers them for connection.

IP connection

Digital receivers connect via RS-232 serial port (or USB virtual COM ports) using Sur-Gard MLR2 or SIA DC-07 protocols. Up to 15 receivers can be connected simultaneously. The program searches for available connection ports detects connected receivers between 9600 and 57600 baud rates and automatically offers them for connection.

IP server – In case of direct IP reception

As an optional option, the Alarm Commander software can also receive events directly from the E2 or Based on SIA DC-09 IP event reporting protocols. Up to 15 different server ports can be configured per IP address. The operation of the IP receiver (receiver setting in Alarm Commander) must be used with those receivers that wait for the connection to the monitoring program as a server (e.g., ENIGMA). In such cases, SUR-GARD and SIA can communicate via DC-07 protocols. If the receiver handles the IP-based SIA DC-07 protocol so that the monitoring program must be the server, it can be solved with the IP server function of Alarm Commander.

The object identifiers can be expanded and modified for all receivers and signal reception. Thus, centers/communicators available on a remote network can also use the same account ID. Accordingly, receivers can be identified and assigned to different objects. In addition to the ENIGMA receiver, the Alarm Commander is also compatible with SUR-GARD, and RADIONICS D6600 receivers.

Alarm Commander Base

Alarm Commander is a remote monitoring program that can process messages received by various digital receivers and, based on the previously recorded data, provide the operator with assistance for possible measures. Based on pre-set parameters, it minimizes the operator’s task, and thanks to the transparent, simple interface and handling, it helps to take quick and efficient action.

Technical data

Operating system Windows 10 or later

Recommended PC configuration

  • To run MS Windows 10 at a suitable speed, it is recommended to check the performance of the selected processor at https://www.cpubenchmark.net/cpu_list.php, and based on this, the CPU Mark value should be at least 3000, but preferably above 6000
  • 4GB memory, but 8GB is recommended for Windows 10 64bit
  • 256 GB SSD
  • For monitor resolution min 1280*720, but 1920*1080 or more is recommended, in terms of size min 23-24″
  • depending on use, RS232 port for communication with digital receivers
  • sound card, gigabit ethernet connector
Remote monitoring software
  • Receiver connection via serial port (automatic search) 1 pc (max. 15)
  • Connecting a receiver via IP (Enigma II and IP2 automatic search) 1 pc (max. 15)
  • Direct IP message reception without receiver (E2 and SIA DC-09 protocol management) optional (max. 15)
  • Identification changes depending on the reception point (adds the identifier of the incoming message with a prefix specified for a reception point)
  • Freely configurable interface
  • 2 page and full-screen mode
  • Simple and quick treatment
  • Detailed object data
  • Simplified code table management
  • Individual and identifier codes
  • Action management with automatic closure depending on the event
  • Custom editable sounds
  • Automatic log creation
  • Condition monitoring
  • Automatic test and life signal monitoring
  • Service/test mode
  • Safety features in handling and operation
  • Network server/client option (optional)
  • iTFK – interface program for the server of the Fire Alarm Center (TFK) (optional)
  • SMS notification (requires a separate device) (optional)
  • Email notification (optional)

Signal display/setting ASCloudmanager.com (Cloud)

It passes the signals sent by our device to the transmitter, where we can adjust the transmitter according to our needs. The incoming signals can be handled as desired on the website www.ascloudmanager.com.


Contact ID messages

The CID signals of the centre sending the signal can be forwarded via email and/or Push messages to one or more email addresses and/or mobile phone numbers specified by us.

Messages triggered by an input state change

By starting an incoming contact, we can send a signal as an e-mail and/or Push message to one or more e-mail addresses and/or mobile phone numbers provided by us. These signals can come directly from the PGM outputs of the alarm center, but even a sensor with external contact control can be perfect.
We can also use GSM/GPRS 2G/4G based modules to send input status change signals and set SMS messages with unique names. In this way, we can generate an immediate signal.

Remote control process

It is only sometimes enough to receive a signal/notification, we may want to intervene, acknowledge, or, if appropriate, activate another device after the signal. In many cases, the transmitting device also has outputs that can be controlled remotely. Depending on the installation, we can even remotely turn on/off our equipment. In this case, we can give a signal (contact) to the input of our device via the transmitter’s output.


Remote control interface options

  • Cloud Manager application
  • From the ASCloudmanager website
  • Voice call with or without caller ID
  • SMS command
  • From Alarm Commander software

Cloud Manager application – remote control

The Cloud Manager application is a free app that can be downloaded with the help of which we receive feedback on the data and status of our registered device, and at the same time, we can control them in the case of programmed outputs. By entering the users’ email addresses in the application, we can create unlimited users for one device.

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What are the benefits of the application?

  • Control with a quick launch icon, depending on the setting, even from all over the world
  • Setting output control time
  • Depending on the module, monostable/bistable, on and off output settings.
  • Depending on the module, connectivity options include Bluetooth, SIM or Cloud
  • You can create an unlimited number of users for each device separately by entering the users’ email addresses.
  • Control of electric gates, barriers, alarms, controls and other contact-controlled devices
  • The device output control is simple and can be set with the application. There is no need to configure complex network settings (e.g. port forward)

The application control uses a data connection on your mobile device, with the help of which the registered modules can be accessed. The module must have a data connection (in the case of a SIM card) or an Ethernet/WIFI connection, which can be used to connect to the Internet.

ASCloudmanager.com website – remote control

The website can be used after free registration, with which, depending on the module, we can remotely access the settings of our registered device or devices and control our programmed outputs directly on the website or with the help of a PC desktop quick-start icon.

Through the website, we receive additional information about the modules’ output/input state (status) that provides the signal of the users’ activity – if we use such a function – but we can also test the device directly via the web. In the menu, you can create unlimited users by entering their email addresses and setting up individual rights.

We can create status notifications via a website.


Notification of local signals

We can select an output or input depending on which change we want notified of. Interestingly, we can specify the direction of the output change, which means that we can request a notification for switching the output ON and OFF if the user requires it. We provide a notification email address or mobile access to the Push message. The structure and text of both messages can be customized individually.

Notification of panel indications

The signalling module recognizes the CID code sent by the alarm centre, and by selecting the appropriate one, we can give the module a notification command. If you don’t need a remote monitoring service with an exit and want to be informed about the set signal, this function is the perfect choice.

What are the advantages of web access?

  • No on-site programming is required (depends on transmitter type)
  • Manage module settings in one place
  • Custom CID code notifications setting (depending on module type)
  • Direct output control with a desktop quick start icon Management of control phone numbers (depending on the module type)
  • Management of control phone numbers (depending on the module type)
  • Setting output control time
  • Depending on the module, monostable/bistable, ON and OFF output settings.
  • You can create an unlimited number of users for each device separately by entering the users’ email addresses.
  • Direct control of electric gates, barriers and other contact-controlled devices.

The operating parameters of the module can be set easily. There is no need to configure complicated network settings.
For web access and control, the module must have a working data connection or an Ethernet connection, with the help of which the registered modules can be accessed.

Voice call – remote control

Control by voice call is possible for the module with a GSM connection. When assessing our needs, we must consider the number of users and choose a module for output control accordingly. Modules are available with number identification from 1 to 1000 users, but unlimited users can use the control without number identification.

SMS command – remote control

SMS output control can be used for a GSM module using a SIM card. The output can be controlled by knowing the security password of the properly set SIM card and the built-in module. In this case, user access is not restricted. We can increase the level of protection by changing the security code.

Alarm Commander – remote control

In the software, it will be possible to notify a patrol led by the remote monitoring security service in the event of an alarm, which is still under development.


Types of outputs

The outputs also vary depending on the type of signal-providing/transmitting modules, which can be:


It controls the output for the set time, usually given in seconds. (Contact output)



A state change occurs with the output control. The output will be switched until it is controlled again. (Contact output)


OC Output

In the case of an open collector (O.C.) output, an external relay must be connected between the output and the supply voltage (e.g., OC Relay).


Expansion of outputs/inputs

We need to increase the number of outputs or inputs of the signalling module, in which case we can do this with additional expansion modules depending on the module type.

Expansion modules:



The IO84 expander can expand COM modules with 8 inputs and 4 open collector outputs. It is also possible to connect a second expansion module to the existing one to expand the existing system with up to 16 inputs and 8 outputs. Compatible modules: IPCOM, IPCOM G, IPCOM 4G, COM G, COM 4G, EniCom, EniCom 4G, EinCom 4G Pro


EXP Relay

50VDC/1A maximum load expansion panel with a total value relay output for the PRO product line


EXP Relay3

24VDC/1A maximum load expansion panel with three full value relay outputs for the PRO product line



Expansion panel with which the ProCon GSM can be expanded with 8 relay outputs and 8 digital inputs.



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